Your Mobile Website IS Your Website

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I want to propose that 2012 is the year to revamp the website. How long has it been since it was blown up and re-created from scratch? You’ve never done this? Just tweaked it periodically? Changed the color scheme or added a blog or updated the location pages? The good news is that this is the perfect time to re-think how your web is relevant to your web audience (customers, employees, partners, etc.). It’s the moment just before smartphones and tablets take over the web frontier. In 2011, there was a little-known watershed event: the number of smartphones sold exceeded the number of PCs sold. Now, this doesn’t mean that

  • There are more smartphones than PCs
  • There are more mobile-based browsers surfing your website
  • There are more smartphones than regular old cell phones

All it means is that this trend is foretelling a future where all three of those points will be true. So here is my advice for you: Maybe your mobile version of your website should be the version of your website. There are tremendous advantages to this approach.

  1. You will be forced into a kind of simplicity of design that your visitors will appreciate regardless of the device they are using to visit your site
  2. You will be forced to cut out the crap that no one is reading and that your Marketing department says is there for SEO reasons
  3. You’ll be pleasing the 25% of your visitors that have been frustrated by how your website renders on their phone and
  4. You’ll be ready for the 75% of your visitors that getting a smartphone or tablet in the next 5 years.

When you put together the cross-departmental group to lead this difficult project, make certain that the majority of people in the room are smartphone users. Get a partner to help lead the process who can help you judge the proper design and content to keep it relevant for your users (I’m available for this work, by the way). And most important: keep in mind that the site exists for these visitors – not for you. Make certain that it is compelling and relevant and useful to that group. Best of luck with this important 2012 project!

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